We recently rebuilt our merchant-facing help and documentation site to make it easier to update, and easier to use. User-facing documentation is an important element of good software. Sure, good software should always be as easy to use as possible, but making software perfectly intuitive is challenging when building something
In his 2015 shareholder letter, Jeff Bezos talks about two types of decisions - those that are best represented as one-way doors, and those that are more like two-way doors. This thought process about how reversible a decision is applies anywhere in business, and it's no different when
Corso recently released our analytics AI feature under a beta tag, and as is our tradition we wanted to show how we built it. AI can feel like magic, even to experienced developers. And a lot of it really is magic once you peel back enough layers. Luckily though, harnessing
Modern data infrastructure has become quite complex. Companies need to ingest data from multiple sources, store it, process it, and otherwise make it useful. To do so they lean on data architects, data engineers, data scientists, and data analysts to wrangle everything together. These different roles work with data warehouses,
One of the most valuable features of a returns, exchanges, and warranties platform is automations. When automations are implemented throughout a platform, it allows merchants to have fine-grained control over the entire lifecycle of a claim. From the moment a customer lands on a returns page, the brand gets to